Tuesday, 1 December 2015

Sure, retailers changed their Black Friday strategies. But did the customers?

In US stores, sales and footfall was down 10%, according to ShopperTrak; in the UK, we saw footage of empty stores on the morning of Black Friday.

Yep, there seemed to be something different about Black Friday this year, with retailers increasingly embracing ecommerce.

change in retailer strategy was well documented. Longer sales, more considered discounts, more discounts available online (and earlier); all these changes herald the beginning of what is now a shopping season, not a one-off event before Christmas.

Let's look at how have retailer strategy might have correlated with consumer transactions and traffic online.

Read more...



from Posts from the Econsultancy blog http://ift.tt/1Iz3KN1

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