Tuesday, 19 January 2016

12 practical content tips from Google's Page Quality guidelines

Google's unabridged Page Quality rating guidelines were released in November 2015.

Whilst some outlets covered this at the time, I thought I'd do so in purely practical terms.

So, here's a very simple checklist, based on Google's approximation of highest and lowest quality content.

It by no means covers everything in the guidelines, but references those bits that caught my eye.

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What is location-based advertising & why is it the next big thing?

66% of marketers believe location-based advertising is the ‘most exciting’ mobile opportunity for 2016, according to a recent IAB UK study I quoted in our digital marketing stats round-up

This is a huge endorsement from the marketing community, but how many people really use this channel to its full potential? 

For those still relatively new to the term, or for anyone wanting to refresh their knowledge, I’ve created this location-based advertising guide for you.

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Leverage This Social Network Mind Trick for More Effective Influencer Marketing

Posted by KelseyLibert

Did it feel like everyone you knew was watching “Making a Murderer” at the same time? It may have just been an illusion, thanks to a few key members of your social network.

Researchers at the University of Southern California recently uncovered that when something appears more popular than it actually is, it can create the right conditions for it to be widely spread. They named this social network phenomenon the majority illusion, which happens due to highly-connected individuals within a social network skewing the group’s perception. These findings explain something we already knew — well-connected individuals can wield extraordinary influence. The majority illusion may also explain why it can take only a handful of the right influencers to make something go viral.

Marketers can leverage the majority illusion to create the tipping point needed to drive action or spread a message far and wide. It starts with identifying influencers who have the potential to create the majority illusion among your target demographic, and then encouraging those influencers to help amplify your message.

How social influencers can create the illusion of popularity

Are you surprised when your non-marketer friends are completely unaware of something that was major news in the marketing world? You may think it’s popular because you kept seeing it discussed by key members of your network, which can give the impression that it’s universally popular.

screenshot-http://ift.tt/kEejM6 2015-12-01 10-14-26.png

Image source

Let’s say that in the figure above, each of the colored nodes is a Nickelback fan. The networks are identical, except different people are Nickelback fans in each figure. Since the Nickelback fans in figure A have more connections, it may appear to their network that Nickelback’s music is popular. This is how the majority illusion can create the impression within a group that an idea, behavior, or attribute is common, even if the opposite is true.

How a social network is structured

By illustrating how a social network is organized, we can see how an idea can potentially spread across communities or stay within a select group.

We modeled a network graph of 77 Twitter influencers across eight different verticals: automotive, business, entertainment, finance, health, lifestyle, technology, and travel. Influencers were chosen based on criteria including relevance to a vertical and engagement. In order to create a usable graph, we then narrowed down the influencers’ 19 million followers to about 8,600 second-degree influencers. We chose those users based on a set of criteria that signaled mid-level influence: a following greater than 30,000, a follower to following ratio of at least 1:1, and a “lists per followers” rate of at least 6.5 (the number of times they have been added to a Twitter list per thousand of followers). Side note: Wondering why you can’t find Rand? He’s too popular to meet the parameters we set for a “mid-level” influencer.

The resulting network illustrates the hierarchical relationships of first- and second-level influencers within a social network. Click here to see the full interactive graph.

The nodes represent individuals, while the relationships between individuals are expressed as lines. The larger a node, the more relationships the individual has within the network. It’s important to understand this does not mean the large nodes have the most followers within the network; rather, they have the most connections within a particular network (some being first-degree, second-degree, third-degree connections, etc.).

By examining this graph, you can see that social influence is more like six degrees of Kevin Bacon than a popularity contest. Because of this, marketers should focus on getting their message spread by influencers within a focused niche or strategically-positioned influencers to maximize reach, rather than looking for influencers who merely have a large following.

Finding strategically-positioned influencers

Tools such as BuzzSumo and Followerwonk are a good jumping off point for finding influencers within a vertical. But you want to look at more than the number of followers, because influence depends on far more than popularity.

There are three main factors for determining the most powerful members of a network:

  • Betweenness Centrality: An individual’s location between different sections of a network
  • Degrees: The number of connections, or edges, an individual has
  • Closeness: The average number of degrees between the individual and others in the network

So which of these variables are most important? It depends on your goals.

Do you want people to take an action? Niche influencers may be best to create the majority illusion and give the impression of popularity, thus spurring others to mimic their behavior. An influencer’s closeness may be the most important factor in this case, since it signals they share a lot of connections with other individuals in their network. When you consider all of the common relationships within a niche group, it’s easy to see how these groups are susceptible to the majority illusion effect.

Are the goals for your content expanding brand awareness or increasing viral potential? Influencers with connections to other communities may be most effective for reaching a large audience. Betweenness centrality is the greatest signal of strategic positioning, since it shows the individual’s potential to influence and connect different groups.

Influencing a niche group

If you want to create the majority illusion within a niche-focused group, target influencers with followers similar to them who have a low number of followers.

Notice how some groups are isolated on the edges of the graph. We can assume the “majority illusion” is likely to happen within these groups since they have little to no overlap with the other communities.

isolated-cluster.png

The researchers found that the majority illusion occurs most frequently in networks where individuals with a low degree of connections tend to connect with individuals with a high degree of connections. Those with a low number of connections may be easier to influence since they aren’t exposed to a wide range of ideas and opinions — plus they have less noise in their stream, so they are likely to see what the influencer posts.

Getting a handful of niche influencers talking about your brand within the same time period may be the key to creating an impression of popularity. I see this happen all the time on niche blogs, where several blogs do a sponsored post or review of the same product within a short time period. It does have the effect of making it feel like you’ve seen something everywhere, even though only a few people are talking about it.

Influencing a wide audience

If you want your content amplified to the widest possible audience, target influencers who are followed by other influencers and have diverse connections across different communities.

The closer an influencer is to the center of the graph, the more visibility they have across multiple verticals. This gives your content a better chance of escaping the echo chamber likely to occur within the more isolated groups. Individuals strategically positioned within their network, rather than those who are the most popular, may be the most effective at influencing a large number of people.

Two great examples of this within our network model are Ann Handley (@MarketingProfs) and Daniel Pink (@DanielPink). Notice how their connections are spread across different groups.

Example: @MarketingProfs

high-betweenness-centrality.png

Example: @DanielPink

danielpink-social-graph.png

You don’t need to build your own social network graph to identify influencers with high betweenness centrality. Look for a mix of these two factors to spot strategically-positioned influencers:

  1. Influencers who are followed by other influencers. Consider the ripple effect that can happen when an influencer shares something and then other influencers following them share it.
  2. Influencers who are followed by people across multiple verticals. Potential reach is greater among influencers who have a diverse following, since their followers can spread things throughout multiple networks.

Need help finding the right influencers? Check out our guide to identifying effective influencers. Once you pinpoint the influencers who can help you achieve your desired goal, be sure to deploy Rand’s advice on getting influencers to amplify your message.

By visualizing the structure of a social network, you can see that having a lot of followers doesn’t necessarily equate to influence. Influencers within closely-knit groups may be best suited for influencing their followers to take action or adopt an opinion, since this type of group is primed for creating the majority illusion that "everyone’s doing it." To reach a large audience, marketers should enlist the help of influencers who are strategically positioned between social communities, rather than those with a Kardashian-sized following.


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Monday, 18 January 2016

Technology-Enabled Revenue Will Rule in 2016

Consumers are increasingly expecting technology-driven transactions. To reach those consumers and break sales goals this year, companies need to focus more on technology. Read the full article at MarketingProfs

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Nine Copywriter Woes: Mistakes to Avoid With Your Copywriter

Without even knowing it, you may be hindering project success and timelines. Knowing what makes your copywriter tick versus what ticks them off can mean all the difference between a healthy work environment and a dysfunctional one. Read the full article at MarketingProfs

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How Retail Marketers Are Improving Their Email Campaigns

More than two-thirds (69%) of retail marketers say they use engagement data (opens, clicks, etc.) to improve the relevance of their email campaigns, according to a recent report from Yesmail. Read the full article at MarketingProfs

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Linkedin Showcase Pages: Create More Brand Assets with LinkedIn Company Page

Linkedin showcase pagesLinkedIn is a powerful tool for companies as well as individual professionals: Linked in pages rank incredibly well providing you additional reputation management assets to control your brand name search results.

Thanks to Company Pages, you can create a powerful content-rich brand asset:

An Additional Reputation Management Tool: Linkedin Company Showcase Pages

Showcase pages are the extension of company pages. They are a way to “show off” your business and its social clout. Use showcase pages to:

  • Create a dedicated page for each aspect of your business with its own message
  • Share more tightly focused content to build a relationship with some specific audiences

Showcase pages allow you to represent your company, just like you are representing yourself. People can get a better feel for your brand and what it is all about.

You are encouraged to have multiple showcase pages (the limit is ten showcase pages per one company page) that work for different projects within your company, all connected to you. Adobe does this, for example; they have Adobe, Adobe Creative Cloud, and Adobe Marketing Cloud among their listed Showcase pages.

Showcase Pages That Show Their Power For Brand Promotion

Microsoft Linkedin Page

Microsoft Linkedin Page

Adobe Showcase Page example: Microsoft Office

Adobe Showcase Page example: Microsoft Office

Microsoft Office has used their Showcase page as a social hub for regular updates on projects, information on their product, and connecting with people who use Office for professional reasons.

It was perfect for their needs, since LinkedIn is a place for professionals, and that was who they wanted to target: people who are using the word processing program and connected features for their working life and projects. They only get a few engagements per post, but anyone who has seen most LinkedIn company pages know what a huge boon that is.

I started with Microsoft example because it perfectly illustrates the SEO value of showcase pages: Each of its showcase page has been picked up as a sitelink:

Page and showcase pages

This is one powerful SERPs asset to rely on!

Adobe Company Page

Adobe Company Page

Adobe Showcase Page example: Adobe Creative Cloud Showcase Page

Adobe Showcase Page example: Adobe Creative Cloud Showcase Page

As mentioned before, Adobe has three different Showcase pages available. The first is their primary, and the other two are separate cloud services. Now, they could have chose any number of products to feature in this way. But they made the smart move of focusing on very specific audiences that were more likely to branch out.

After all, many Adobe products fall under the same audience banner, whereas the clouds focus each focus on different needs less likely to intersect. It was a great way to reach out without casting their net too wide.

IBM Company Page

IBM Company Page

Adobe Showcase Page example: IBM Analytics

Adobe Showcase Page example: IBM Analytics

IBM took a different, but still effective, route. They broke their products down into the basic categories: Primary, Cloud, Analytics, Security, Systems, IBM with MSPs, Watson, Watson Health, Social Business, Commerce, Internet Of Things, MobileFirst and Research.

They didn’t confine themselves within the boundaries of a main group and a couple of others than might appeal to different groups. They opened themselves up to every audience with its own Showcase, and it worked. They also put a lot of focus on their employees, which are listed on the main page, and careers that can be applied for by following a link right there in the right sidebar.

Cisco Linked Page

Cisco Linked Page

Adobe Showcase Page example: Cisco Data Centers

Adobe Showcase Page example: Cisco Data Centers

Cisco is the most active of all the above pages. They post every hour with something interesting that is directly engaging to their followers. They communicate with people directly. They even have multiple groups that are separate from their many Showcase pages in order to get people connecting on a deeper level. Their approach is thoughtful, much more so than you usually see from such large brands.

How To Best Utilize Showcase Pages For Your Company

  • Know the audience you are aiming for: You are trying to reach a very specific audience on a platform like LinkedIn, though it will vary based on what your company does, and who it will do it for. You need to customize your efforts to take those details into account. For instance, you might be aiming for professionals on Facebook. But because of the nature of the platform, those professionals are seeking more casual posts. On LinkedIn, they are there for work. Your approach will have to adapt.
  • Have realistic expectations: If you are hoping to get as many likes on LinkedIn as you are Twitter, you are in for a lot of disappointment. You should be setting realistic goals based on the norm of the social site, and what can be readily accepted as possible. Set simple milestones, like gaining a certain number of followers in a certain time, equalizing interest in each Showcase, or using it as a form of lead generation that provides a 2% boost in conversions.
  • Be prepared to put in the work: LinkedIn is not an easy platform for success, no matter what you are using it for. The rules are different there, more so than on any other social network. Be ready to put real time, effort and patience into the task of building it up. Don’t let lack of results discourage you; it will take months more to begin seeing progress on Showcases than it would a Facebook page. Just keep going, the returns can be immense.
  • Use every available feature: Showcase pages don’t have a whole lot to offer by way of features, but they do have some. You should be taking advantage of everything, from the employee lists to the information areas. Every little bit can have a massive impact, and may be the difference between a hit and a flop.
  • Post regular content: Cisco has illustrated this point well: regular content equals better engagement. You should be posting multiple times a day, providing links that will be of value to your audience. Plus occasionally posting original content that can only be found on your Showcase.

 

The Downside Of Showcase Pages

Being realistic, we have to address a couple of the negatives to Showcase pages and their capabilities. The biggest is the one that tends to turn people off the most: It makes things more confusing.

After we are already confused enough with differences between pages, groups, communities, “updates” and so on, showcase pages make the whole thing even more messed up. They are hard to scale and manage if you create several pages (and creating several showcase pages for every aspect of your business is what they apparently are for).

Another issue is the format. It has been compared in many ways to a less robust Google Plus, and while that isn’t really accurate it is hard to deny the comparison entirely. Unlike other networks that feel very alive, Showcase pages are pretty stagnant. To get it moving you really need to keep up on engagement.

Basically, you are going to need to promote and maintain. If you are willing to put in the work, it can be a great platform for connecting with a new audience.

Have any tips or tricks for Showcase pages? Let us know in the comments!

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