Thursday, 21 January 2016

Zalando: the fashion platform looking to China for great customer experience

German ecommerce pure play Zalando is learning from the Chinese market, offering stylist consultations by IM or phone call, unique social interactions and three-hour local delivery. 

It's part of rethinking the ecommerce model and blending online and offline to create a viable ecosystem, rather than simply an online shop.

Read more...



from Posts from the Econsultancy blog http://ift.tt/1nbdSaa

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